1. 1

   Where do they work?

   Our answerWe take requests from every state. Properties outside North Carolina are referred to an independent broker licensed in that state.

2. 2

   How long have they been in business?

   Our answerDon't take anyone's word for it, including ours. Look up any real estate firm or agent on your state's real estate commission website to confirm their license and history.

3. 3

   What kinds of properties do they buy?

   Our answerWe don't buy homes. Whether investor buyers are interested depends on your home and your market, and your local professional will tell you honestly.

4. 4

   Are they the actual buyer?

   Our answerNo. Investor buyers make the offers. A licensed real estate professional represents you, the seller, throughout.

5. 5

   What kind of offers do they make?

   Our answerCash offers come at wholesale prices, significantly below retail market value, so investors can cover their costs and make a profit. You'll see them next to an estimate of what listing could bring.

6. 6

   Do they guarantee an offer?

   Our answerNo. Offers depend on your home's condition, location and investor demand in your area.

7. 7

   What about inspections, and what happens if repairs are needed?

   Our answerMost investor buyers inspect before closing and may adjust their price for repairs. Get any adjustment terms in writing before you sign.

8. 8

   What will I actually net?

   Our answerAsk every buyer for all of their terms, deductions and closing costs in writing before you decide, and compare your estimated net, not just the price.

9. 9

   Does the seller get all the money at closing, or is some held back?

   Our answerIt depends on the buyer's contract. Some hold back funds for repairs or move-out. Your professional will point out any holdback before you sign.

10. 10

    Can the seller have an attorney review the deal?

    Our answerYes. You are always free to have your own attorney review any contract.

11. 11

    Can the home be listed with an agent at the same time?

    Our answerYes. Comparing a cash offer with a traditional listing is the whole point of ExpressOffer.

12. 12

    Do they help with moving or relocation?

    Our answerIt varies by buyer. Some offer flexible move-out dates or a short leaseback. Ask for it in writing.

13. 13

    What about reviews, ratings and complaints?

    Our answerAlways check. Verify the firm's license with your state's real estate commission and read independent reviews before you sign with anyone.